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CMI Level 5 Managing Teams and Individuals (L5M1)

The unit Managing Teams and Individuals (L5M1) in the CIPS Level 5 Diploma is designed to help learners understand, analyze, and apply effective management and leadership approaches in procurement and supply. This unit focuses on organizational behavior, management theories, motivation, job satisfaction, and team development to enhance professional competency. It equips procurement professionals with the knowledge and skills to manage individuals, lead teams, and drive organizational efficiency.

The unit is critical for procurement managers as it covers contemporary leadership approaches, motivation theories, stakeholder management, and team collaboration. Understanding these concepts helps professionals in creating high-performing teams, improving stakeholder relationships, and aligning procurement strategies with business goals.

Unit Objectives

The main objectives of CIPS Level 5 Unit Managing Teams and Individuals (L5M1) include:

  • To develop an in-depth understanding of management and organizational approaches that influence procurement and supply chain functions.
  • To analyze the impact of leadership, motivation, and job satisfaction on employee performance and organizational success.
  • To equip learners with the skills to build, manage, and develop work groups and teams for better efficiency.
  • To enhance knowledge on stakeholder engagement, learning culture, and professional development within procurement and supply operations.

Learning Outcomes

The significant learning outcomes of the CIPS Level 5 Managing Teams and Individuals (L5M1) unit are demonstrated below:

LO1: Understand, analyse, and apply management and organisational approaches

This learning outcome focuses on understanding organisational behaviour and how different management approaches impact teams and individuals. Learners will explore the behaviour of individuals, the impact of organisational structures, and the influence of external factors (STEEPLED framework). The study of traditional management theories (scientific, bureaucratic, administrative) and contemporary approaches (socio-technical systems, contingency, postmodernism) enables learners to develop insights into how organisations function. By mastering this outcome, learners will be able to evaluate organisational influences, assess management strategies, and apply leadership concepts to improve team performance and decision-making.

LO2: Understand and apply approaches to managing individuals

This learning outcome focuses on the behavioural characteristics of individuals and how they influence management styles. Learners will explore personality differences, emotional intelligence, and the role of diversity in organisations. The outcome also covers the importance of knowledge management and learning, including formal and spontaneous learning, cognitive theories, and organisational learning strategies. Learners will also analyse motivation theories (intrinsic, extrinsic, content, and process theories) and how they drive employee performance. Additionally, they will assess job satisfaction factors, flexible working arrangements, and collaborative teamwork. By mastering this outcome, learners will develop the ability to enhance individual and team motivation, improve employee engagement, and foster a positive workplace culture.

LO3: Understand and apply approaches to planning and managing work groups or teams

This learning outcome focuses on the role of workgroups and teams in achieving organisational objectives. Learners will examine group vision, values, norms, and the impact of formal and informal groups on performance. The outcome also explores team development theories, characteristics of effective teams, and considerations for managing virtual teams and remote work. Learners will assess strategies for managing conflict, ensuring diversity in teams, and promoting collaboration. Additionally, they will explore team development, role congruence, and methods for handling team restructuring or dissolution. By achieving this outcome, learners will enhance their ability to create, manage, and develop high-performing teams that align with organisational goals.

LO4: Assess the application of management concepts and principles in a procurement and supply function

This learning outcome focuses on how procurement and supply teams contribute to organisational strategy. Learners will assess procurement roles, stakeholder management, and team collaboration in procurement functions. The outcome also covers the importance of continuous learning, professional development, and knowledge sharing within procurement teams. Learners will evaluate ethical behaviours, problem-solving techniques, communication strategies, and the significance of unbiased decision-making in procurement. By mastering this outcome, learners will develop the ability to align procurement and supply chain activities with business objectives, build stakeholder trust, and promote best practices in procurement leadership.

Assessment Criteria

The assessment criteria for CIPS Level 5 Managing Teams and Individuals (L5M1) are directly aligned with the learning outcomes and require learners to:

LO1: Understand, analyse, and apply management and organisational approaches

This learning outcome focuses on the role of management theories, organizational structures, and behavioral aspects in shaping procurement and supply management.

  • 1.1 Analyse aspects of organisational behaviour
    • Behaviour of individuals
    • Organisational structure and its impact on team behaviour
    • The influence of organisational metaphors
    • Psychological contracts in managing individuals
    • STEEPLED factors impacting organisational behaviour
  • 1.2 Analyse the traditional approaches of management and organisational behaviour
    • Administrative approach
    • Scientific management approach
    • Bureaucratic approach
  • 1.3 Analyse contemporary approaches to management and organisational behaviour
    • Organisations as socio-technical systems
    • Systems and contingency approaches
    • Human relations and distributed leadership
  • 1.4 Evaluate influences that shape organisational behaviour
    • Role of individuals, teams, and organisational culture
    • Methods for assessing cultural types in organisations

LO2: Understand and apply approaches to managing individuals

This learning outcome covers behavioral characteristics, motivation theories, emotional intelligence, and job satisfaction, helping managers improve workforce engagement.

  • 2.1 Analyse behavioural characteristics and their impact on management style
    • Individual differences and diversity
    • Measurement of personal attributes
    • Emotional intelligence in leadership
  • 2.2 Examine the importance of knowledge and learning in management
    • Knowledge creation and codification
    • Learning as a formal and spontaneous process
    • Importance of continuous learning in management
  • 2.3 Analyse motivation theories and approaches
    • Extrinsic vs. intrinsic motivation
    • Frustration-induced and constructive behaviors
    • Content and process theories of motivation
  • 2.4 Analyse and apply major dimensions that influence job satisfaction
    • Job design, enlargement, and enrichment
    • Flexible working arrangements
    • Collaboration and teamwork

LO3: Understand and apply approaches to planning and managing work groups or teams

This learning outcome helps procurement professionals develop high-performing teams and manage group dynamics effectively.

  • 3.1 Examine the impact of work groups or teams on performance
    • Group vision, values, and norms
    • Formal and informal team structures
  • 3.2 Analyse theory and practice of developing effective work groups
    • Characteristics of high-performing teams
    • Self-managed work groups and virtual teams
    • Conflict resolution in teams
  • 3.3 Assess the importance of team development and change
    • Embedding learning in team development
    • Managing team restructuring or disbandment

LO4: Assess the application of management concepts and principles in a procurement and supply function

This learning outcome links management strategies with procurement and supply functions, ensuring alignment with business objectives.

  • 4.1 Assess the alignment of procurement and supply knowledge, skills, and behaviours with strategy
    • Business case for developing procurement teams
    • Identifying relevant procurement skills and behaviours
  • 4.2 Evaluate the role of procurement and supply teams in building stakeholder trust
    • Stakeholder management and collaboration
    • Building long-term stakeholder relationships
  • 4.3 Examine the importance of learning in procurement and supply functions
    • Developing a learning culture in procurement
    • Knowledge sharing within the procurement team
  • 4.4 Assess the development of personal behaviours for effective procurement activities
    • Importance of unbiased decision-making
    • Effective listening and problem-solving skills
    • Reflective learning for professional growth

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