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CMI Unit: 2002V1 Communicating with a Team

The main idea behind Unit 2002V1 – Communicating with a Team is to develop a comprehensive understanding of the role of communication in effective team leadership. This unit focuses on the principles of communication, barriers that may arise, and strategies to overcome them. It also highlights the importance of organising and leading team briefings to ensure team alignment with organisational objectives. By mastering these skills, learners can enhance team collaboration, improve decision-making, and foster a productive work environment.

This unit is crucial for both aspiring and current managers, as it equips them with essential communication tools to lead efficiently. Understanding how to convey information clearly, manage team discussions, and handle communication challenges ensures that leaders can maintain transparency and cohesion within their teams. Additionally, the unit covers strategic briefing techniques, ensuring that managers can structure and deliver team briefings effectively.

The learning outcomes of this unit focus on comprehending the significance of communication in leadership, organising structured team briefings, and effectively leading them. The content also explores how communication influences organisational success and the methods used to address communication challenges. By completing this unit, learners will acquire the skills necessary to engage with teams effectively, ensure message clarity, and enhance team collaboration for achieving organisational goals.

Unit Objectives

The key objectives of CMI Unit 2002V1 – Communicating with a Team include:

• Equipping learners with the ability to communicate effectively in leadership roles, ensuring clarity and coherence in team interactions.
• Enabling learners to identify different communication methods and their impact on team performance.
• Providing knowledge on organising and leading structured team briefings to improve team coordination and alignment with organisational objectives.

Learning Outcomes

LO1: Understand the role of communication in leading a team.

This learning outcome focuses on the significance of communication as a leadership tool. It enables learners to understand how effective communication fosters team cohesion, drives motivation, and aligns individual efforts with organisational objectives. Learners will explore various communication methods, the principles of effective communication, and how to overcome communication barriers. By mastering these skills, they can enhance team performance, resolve conflicts, and create a transparent work environment.

LO2: Understand how to organise team briefings.

This learning outcome delves into the relationship between team briefings and organisational goals. Learners will explore various briefing techniques and how they contribute to achieving work objectives. They will also learn how to plan structured briefings that ensure clarity, engagement, and alignment with key performance indicators. By developing these skills, learners can enhance team coordination, ensure that key messages are effectively delivered, and support strategic decision-making within the organisation.

LO3: Understand how to lead team briefings.

This learning outcome emphasises the leadership aspects of conducting team briefings. Learners will identify the objectives of a team briefing, understand its structure, and explore methods to actively engage team members. Additionally, they will evaluate the effectiveness of a briefing by measuring its outcomes against predefined objectives. By acquiring these skills, learners can lead team discussions with confidence, enhance participation, and ensure that information is communicated effectively to drive performance.

Assessment Criteria

LO1: Understand the role of communication in leading a team.

• 1.1 Explain the principles of effective communication.
• 1.2 Describe methods that can be used to communicate with a team.
• 1.3 Explain potential barriers when communicating with a team.
• 1.4 Describe methods of reducing potential barriers to communication.
• 1.5 Describe methods of removing potential barriers to communication.

LO2: Understand how to organise team briefings.

• 2.1 Discuss the links between team briefings and work objectives.
• 2.2 Identify methods of team briefings available to the team leader.
• 2.3 Explain how to plan for a team briefing.

LO3: Understand how to lead team briefings.

• 3.1 Identify the objectives of a team briefing.
• 3.2 Explain the structure of a team briefing.
• 3.3 Describe methods of involving team members in the team briefing. 3.4 Evaluate the outcome of the team briefing against its objective(s).

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