CMI Unit: 310 - Supporting Teams and Individuals through Change
The main idea behind Unit 310 Supporting Teams and Individuals Through Change is to provide a comprehensive understanding of organisational change and the strategies required to support individuals and teams effectively. Change is a critical component of business evolution, and this unit enables learners to explore how change impacts organisational structures, employee morale, and operational effectiveness.
This unit helps learners develop the skills necessary to manage change efficiently while ensuring team motivation, collaboration, and productivity. It focuses on key areas such as understanding the need for change, managing resistance, and implementing sustainable strategies. By completing this unit, learners will be equipped to lead teams through transitions while fostering resilience and adaptability within an organisation.
This unit is crucial for professionals who aim to enhance their leadership and change management skills. It prepares them to handle resistance effectively, promote the benefits of change, and monitor the transition process to ensure long-term success. By understanding the principles of change management, learners can contribute to organisational growth, competitive advantage, and employee satisfaction.
Unit Objectives
The main objectives of learning CMI Unit 310 Supporting Teams and Individuals Through Change are as follows:
- To equip learners with the ability to understand and manage organisational change effectively.
- To enable learners to support individuals and teams during periods of transition.
- To develop strategic approaches for overcoming resistance to change and fostering a positive work environment.
- To ensure learners gain the skills to implement, monitor, and review change management processes efficiently.
Learning Outcomes
The significant learning outcomes of Unit 310 Supporting Teams and Individuals Through Change are demonstrated below:
LO1: Understand change within organisations.
This learning outcome focuses on recognising the necessity of change within an organisation and the factors that drive it. Learners will explore the different types of organisational change, including transformational, incremental, and strategic change. Additionally, learners will analyse the common reactions of individuals and teams to change, including resistance and acceptance. By mastering these concepts, learners will be able to anticipate and manage the human and operational aspects of change effectively.
LO2: Understand how to support individuals/teams through change.
In this learning outcome, learners will explore methods of facilitating change by promoting its benefits, addressing barriers, and using effective leadership strategies. They will identify key obstacles that hinder change adoption and discuss approaches for overcoming these challenges. Learners will also examine techniques to support teams and individuals emotionally and professionally through change, ensuring smooth transitions and sustained motivation.
LO3: Know how to implement and monitor change.
This learning outcome provides learners with a structured approach to implementing and assessing change. It covers the steps involved in executing change management strategies, monitoring progress, and reviewing the outcomes. Additionally, learners will explore the role of leadership in successful change management, including communication, decision-making, and conflict resolution. By acquiring these skills, learners will be well-prepared to drive change initiatives effectively.
Assessment Criteria
The assessment criteria for Unit 310 Supporting Teams and Individuals Through Change are associated with the learning outcomes.
LO1: Understand change within organisations.
- 1.1 Identify reasons for organisational change. 1.2 Explain types of organisational change. 1.3 Summarise individual/team reactions to change.
LO2: Understand how to support individuals/teams through change.
- 2.1 Explain how to promote benefits of change. 2.2 Identify barriers to change. 2.3 Discuss approaches to overcoming barriers. 2.4 Outline methods of supporting individuals/teams through change.
LO3: Know how to implement and monitor change.
- 3.1 Explain the process for implementing change. 3.2 Explain how to monitor/review change implementation. 3.3 Explain the role of leadership in change management.
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