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CMI Unit: 312 - Managing Daily Activities to Achieve Results

The main idea behind unit 312, Managing Daily Activities to Achieve Results, is to provide learners with an understanding of how to effectively plan, organise, and manage daily activities to ensure organisational success. This unit emphasises the importance of setting clear priorities, allocating resources efficiently, and monitoring outcomes to improve productivity. Effective management of daily activities ensures that organisational targets are met while fostering a structured and motivated work environment.

This unit is particularly beneficial for aspiring and current managers, as it equips them with the necessary skills to manage their workload effectively. It enables them to set SMART objectives, allocate tasks based on team strengths, and respond proactively to potential challenges. By mastering these skills, learners can contribute to the efficiency and overall success of their organisation while ensuring that their team remains engaged and motivated.

The learning outcomes of this unit focus on identifying the purpose of daily work activities, prioritising tasks, organising workloads, and monitoring outcomes. It helps learners understand how daily activities align with strategic objectives and how to make informed decisions to enhance efficiency. Additionally, the unit fosters skills in problem-solving, delegation, and performance monitoring, ensuring that learners can manage their responsibilities effectively.

Unit Objectives

The main objectives of learning CMI unit 312, Managing Daily Activities to Achieve Results, are:

• To equip learners with the ability to plan and manage daily work activities effectively, ensuring alignment with organisational goals.
• To enable learners to identify priorities and set SMART objectives for efficient task completion.
• To provide knowledge on allocating tasks, managing resources, and supporting team members to achieve optimal results.
• To enhance learners` abilities to monitor progress, respond to challenges, and provide constructive feedback for continuous improvement.

Learning Outcomes

The significant learning outcomes of unit 312, Managing Daily Activities to Achieve Results, are demonstrated below:

LO1: Understand the purpose of daily work activities.

This learning outcome focuses on recognising the scope and purpose of daily tasks within an organisation. Learners will assess how daily activities contribute to the broader objectives of the organisation and understand the legal and organisational frameworks that influence work delivery. By achieving this outcome, learners can align their daily responsibilities with strategic goals, ensuring greater efficiency and compliance.

LO2: Understand how to prioritise and set objectives.

Learners will develop skills in identifying key priorities for daily work and setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) objectives. This outcome ensures that learners can manage their workload effectively, allocate resources efficiently, and meet deadlines while maintaining high performance.

LO3: Know how to organise and allocate work.

This learning outcome focuses on the essential tools and strategies required to allocate and organise work effectively. Learners will identify the necessary resources and support mechanisms to assist their teams. Additionally, they will understand how to delegate tasks based on skills and workload, ensuring that organisational goals are met efficiently.

LO4: Understand how to monitor outcomes and respond to problems.

Learners will explore techniques for tracking progress against work plans, addressing issues that may arise, and providing constructive feedback to improve performance. This outcome enables them to adopt proactive problem-solving approaches and foster a positive work environment that supports continuous improvement.

Assessment Criteria

The assessment criteria for unit 312, Managing Daily Activities to Achieve Results, are aligned with the learning outcomes.

LO1: Understand the purpose of daily work activities.

• 1.1 Assess the scope/purpose of daily work activities.
• 1.2 Identify legal/organisational frameworks impacting work delivery. 1.3 Explain how daily activities contribute to organisational targets.

LO2: Understand how to prioritise and set objectives.

• 2.1 Explain how to identify priorities for daily activities.
• 2.2 Explain how to set SMART objectives.

LO3: Know how to organise and allocate work.

• 3.1 Identify tools for efficient completion of activities.
• 3.2 Outline support provided to the team.
• 3.3 Identify resources provided to the team.
• 3.4 Explain how work is allocated to team members.

LO4: Understand how to monitor outcomes and respond to problems.

• 4.1 Explain how to monitor progress against plans.
• 4.2 Explain how to respond to problems impacting delivery.
• 4.3 Explain how to provide constructive feedback.

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