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CMI Unit: 313 - Developing and Sharing Good Practice

The unit 313 Developing and Sharing Good Practice aims to enhance learners` understanding of good practices within an organisational setting. It focuses on recognising, developing, implementing, maintaining, and sharing good practices to improve efficiency, stakeholder engagement, and overall business performance. This unit provides valuable insights into the role of best practices in organisational success and how they contribute to a positive work culture and customer satisfaction.

The significance of this unit lies in its applicability to both current and aspiring managers. It enables learners to differentiate between standard and good practices and understand their impact on organisational growth. By developing the ability to identify and share good practices, learners contribute to fostering innovation and continuous improvement. Additionally, the unit highlights strategies for overcoming challenges related to the implementation and dissemination of good practices, ensuring sustainable business success.

Unit Objectives

The key objectives of CMI Unit 313 Developing and Sharing Good Practice are:

  • To equip learners with the knowledge to distinguish between standard and good practice.
  • To enable learners to assess and implement good practices that enhance organisational success.
  • To develop strategies for overcoming challenges in maintaining and sharing best practices.
  • To encourage a culture of continuous improvement through effective knowledge sharing.

Learning Outcomes

LO1: Know the benefits of good practice.

This learning outcome focuses on understanding the advantages of good practices over standard working practices. Learners will explore how best practices contribute to organisational efficiency, customer satisfaction, and employee engagement. It also covers the rewards and recognition associated with maintaining good practices.

LO2: Be able to identify good practice.

Learners will develop the ability to identify and assess good practices in different organisational contexts. This includes examining factors that contribute to the effectiveness of good practices and recognising successful examples that can be replicated for improvement.

LO3: Know how to develop good practice.

This outcome covers the methods for creating and enhancing good practices within an organisation. Learners will analyse potential barriers to developing best practices and explore strategies for overcoming these challenges to ensure smooth implementation.

LO4: Understand how to implement, maintain, and improve good practice.

Learners will explore the approaches for integrating good practices into daily operations. The focus is on sustainability, ensuring that best practices are maintained over time, and understanding the consequences of maintaining high standards in organisational procedures.

LO5: Know how to share good practice with stakeholders.

This learning outcome highlights the importance of sharing best practices internally and externally. Learners will explore the legal and organisational requirements related to knowledge dissemination and methods for effectively communicating best practices to different stakeholders.

Assessment Criteria

LO1: Know the benefits of good practice.

  • 1.1 Compare good vs. standard working practice.
  • 1.2 Explain benefits of good practice for organisations.
  • 1.3 Explain positive impact on customers.
  • 1.4 Outline rewards for delivering good practice.

LO2: Be able to identify good practice.

  • 2.1 Identify examples of good practice.
  • 2.2 Assess factors contributing to good practice.

LO3: Know how to develop good practice.

  • 3.1 Explain how good practice can be developed.
  • 3.2 Examine barriers/threats to good practice.
  • 3.3 Explain how barriers can be overcome.

LO4: Understand how to implement, maintain, and improve good practice.

  • 4.1 Outline approaches to implementing good practice.
  • 4.2 Explain how good practice can be maintained.
  • 4.3 Explain consequences of maintaining good practice.

LO5: Know how to share good practice with stakeholders.

  • 5.1 Outline approaches to sharing good practice.
  • 5.2 Identify legal/organisational requirements affecting sharing.

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