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CMI Unit: 319 - Managing Meetings

The unit 319 Managing Meetings is designed to equip learners with the knowledge and skills required to effectively manage and facilitate meetings within an organisational setting. Meetings are an essential part of business operations, ensuring collaboration, decision-making, and strategic alignment. This unit covers different types of meetings, preparation techniques, chairing and facilitation methods, and the recording and monitoring of meeting outcomes.

Understanding how to conduct effective meetings is crucial for managers and team leaders. Meetings play a key role in setting goals, reviewing progress, addressing challenges, and fostering a culture of communication. The unit also highlights best practices for preparing meetings, engaging participants, and ensuring actionable outcomes that contribute to organisational success. By mastering these principles, learners will be better prepared to handle meetings efficiently and productively.

Unit Objectives

The primary objectives of the CMI Unit 319 Managing Meetings include:

• Developing a clear understanding of the purpose and types of meetings to enhance organisational communication.
• Equipping learners with the skills to effectively prepare for meetings by gathering relevant resources and providing necessary information to participants.
• Strengthening facilitation and chairing skills to lead meetings efficiently, addressing challenges, and engaging attendees.
• Ensuring effective documentation and follow-up on meeting decisions to drive actionable outcomes and accountability.

Learning Outcomes

The key learning outcomes of this unit are detailed below:

LO1: Understand purposes and types of meetings

Meetings serve multiple purposes, including decision-making, problem-solving, collaboration, and communication. Learners will explore different meeting formats and the factors influencing their selection.

LO2: Understand how to prepare for meetings

Preparation is a critical aspect of successful meetings. This outcome focuses on setting clear agendas, gathering necessary materials, notifying participants, and ensuring the availability of required resources.

LO3: Understand how to facilitate and chair meetings

Effective facilitation ensures meetings remain focused and productive. This outcome covers techniques for chairing formal meetings, handling challenges, and incorporating innovative approaches to engage participants.

LO4: Understand how to record and monitor outcomes

Documenting meeting minutes, recording decisions, and following up on agreed actions are vital for accountability. This outcome explores methods to ensure proper tracking and implementation of meeting resolutions.

Assessment Criteria

The assessment for this unit aligns with the learning outcomes, ensuring learners acquire the necessary competencies.

LO1: Understand purposes and types of meetings

• 1.1 Explain purposes of meetings.
• 1.2 Compare types of meetings.
• 1.3 Identify factors for selecting meeting types.

LO2: Understand how to prepare for meetings

• 2.1 Discuss how to prepare for meetings.
• 2.2 Explain information to provide participants.
• 2.3 Identify resources required for meetings.

LO3: Understand how to facilitate and chair meetings

• 3.1 Explain how to chair formal meetings.
• 3.2 Discuss responding to challenges when chairing.
• 3.3 Investigate innovative ways to facilitate meetings.

LO4: Understand how to record and monitor outcomes

• 4.1 Outline how to record meeting actions.
• 4.2 Explain how to monitor outcomes.

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