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CMI Unit: 4003V1 – Understanding Organisational Culture, Values and Behaviour

The main idea behind the unit 4003V1 understanding organisational culture, values, and behaviour is to develop a deep comprehension of how an organisation’s culture influences its overall performance and employee behaviour. This unit identifies the ways in which organisational culture, values, and behaviours interact to shape the working environment. Learners will explore key frameworks, theories, and real-world applications of cultural analysis. The unit also highlights the importance of internal and external factors affecting organisational culture and their impact on leadership and decision-making.

Understanding organisational culture is essential for aspiring and existing managers, as it enables them to foster a work environment that enhances performance, employee engagement, and long-term business sustainability. This unit also helps learners recognise how personal and organisational values influence behaviour, decision-making, and strategic alignment within the company. By acquiring these insights, managers can ensure the development of a strong, ethical, and adaptable organisational culture.

Unit Objectives

The main objectives of learning CMI Unit 4003V1 – Understanding Organisational Culture, Values, and Behaviour are as follows:

• To equip learners with the ability to analyse and assess organisational culture and its impact on performance and employee behaviour.
• To develop an understanding of the role of organisational values in shaping leadership approaches and decision-making.
• To provide knowledge of the interplay between individual values and team dynamics, fostering a collaborative and value-driven work culture.

Learning Outcomes

The significant learning outcomes of Unit 4003V1 – Understanding Organisational Culture, Values, and Behaviour are demonstrated below:

LO1: Understand the Concept of Culture in an Organisation.

This learning outcome focuses on providing learners with an in-depth understanding of organisational culture, including its definition, types, and impact on business operations. Learners will explore frameworks such as Hofstede’s cultural dimensions and Schein’s organisational culture model. Additionally, they will examine the influence of both internal and external factors, including leadership, market trends, and economic conditions, on shaping organisational culture.

LO2: Understand the Impact of Values that Underpin Individual and Organisational Performance.

Learners will explore the significance of organisational values in driving performance, decision-making, and employee engagement. They will examine how values influence strategic direction, corporate ethics, and leadership effectiveness. The unit also emphasises the role of personal values in shaping managerial decisions and how these values impact team motivation and cohesion. Learners will gain insights into aligning personal and organisational values for a productive work environment.

LO3: Understand the Relationship Between Values and Behaviour.

This learning outcome explores the correlation between organisational values and employee behaviour. It examines how a company’s core values dictate workplace culture, ethical standards, and leadership effectiveness. Learners will also evaluate how individual values shape interactions within teams and how leaders can foster positive behavioural outcomes through value-driven decision-making and strategic leadership.

Assessment Criteria

The assessment criteria of Unit 4003V1 – Understanding Organisational Culture, Values, and Behaviour align with the learning outcomes and provide a structured approach to evaluating learners’ comprehension and application of key concepts.

LO1: Understand the Concept of Culture in an Organisation.

• 1.1 Identify a framework to analyse the culture of the organisation.
• 1.2 Elaborate on the external and internal factors which can impact the culture of the organisation.
• 1.3 Identify the recent culture of the organisation.

LO2: Understand the Impact of Values that Underpin Individual and Organisational Performance.

• 2.1 Discuss the concept of the organisation’s values.
• 2.2 Outline the concept of value for an individual.
• 2.3 Describe the way through which the personal value of the manager may impact the team members` interaction.

LO3: Understand the Relationship Between Values and Behaviour.

• 3.1 Identify the way through which the values of the organisation can influence the behaviour of the organisation.
• 3.2 Identify the way through which the values of an organisation can influence the behaviour of individuals.
• 3.3 Examine the way through which the values of individuals may impact the team’s behaviours.

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