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CMI Unit: 4004V1 – Understanding Team Dynamics

The main idea behind the unit 4004V1 Understanding Team Dynamics is to generate a comprehensive understanding of how teams function within an organisational setting. This unit explores the distinctions between groups and teams, formal and informal group norms, stages of team development, and the effective management of remote and virtual teams. Learners gain insight into the impact of team dynamics on organisational success and the role of leadership in fostering a productive and collaborative environment.

This unit is crucial for current and aspiring managers as it equips them with the skills to effectively manage teams, address challenges in group development, and optimise team performance. It also provides strategic insights into how remote and virtual teams can be managed effectively, ensuring collaboration despite geographical barriers. By understanding these concepts, learners contribute to organisational efficiency and workforce motivation.

Unit Objectives

The main objectives of learning CMI Unit 4004V1 Understanding Team Dynamics are:

• To equip learners with the knowledge to differentiate between groups and teams and their impact on organisational success.
• To enhance understanding of formal and informal group norms and their influence on team performance.
• To provide insights into team development stages and how they affect group maturity.
• To develop management strategies for handling remote, displaced, or virtual teams effectively.

Learning Outcomes

The learning outcomes of unit 4004V1 Understanding Team Dynamics cater for the recognition of the norms and developments including the following accurate outcomes:

LO1: Understand the differences between groups and teams.

The focus of this learning outcome is to clarify the distinction between a group and a team in an organisational context. Learners will explore the fundamental characteristics of each, the dynamics that govern them, and their impact on workplace productivity. Understanding the implications of group versus team formation helps managers make informed decisions when structuring their workforce.

LO2: Understand the concept of formal and informal group norms.

This learning outcome delves into the role of norms in shaping team culture and behaviour. Learners will examine how formal norms, established through organisational policies, differ from informal norms that develop organically within teams. Understanding how these norms evolve and change over time enables managers to foster a positive team environment that aligns with organisational goals.

LO3: Understand group development and maturity.

Learners will explore the various stages of group development, from formation to maturity. This outcome focuses on the factors influencing team cohesion, the benefits of a well-integrated team, and potential limitations. By understanding these aspects, managers can support team growth, mitigate conflicts, and enhance overall team effectiveness.

LO4: Understand the management of remote, displaced, or virtual teams.

This learning outcome highlights the growing importance of managing teams that operate remotely. Learners will gain insights into the advantages and challenges of remote work, the leadership and communication skills required for effective virtual team management, and strategies to maintain collaboration and engagement in dispersed teams.

Assessment Criteria

The matter of virtual or displaced teams is in detail catered in the assessment criteria which has a direct connection with learning outcomes of unit 4004V1 Understanding Team Dynamics.

LO1: Understand the differences between groups and teams.

• 1.1 Differentiate between a team and a group.
• 1.2 Examine the practical implications for versatile teams and groups for the managers.
• 1.3 Identify the situations when the group formation over the formation of a team would be mandatory.

LO2: Understand the concept of formal and informal group norms.

• 2.1 Examine the definitions of informal and formal norms of the group.
• 2.2 Discuss the informal and formal norms of the group and their evolution.
• 2.3 Identify the phenomena of change in formal and informal norms of the group.
• 2.4 Describe the values of informal and formal norms of the group.

LO3: Understand group development and maturity.

• 3.1 Elaborate on the stages of maturity and development of the group.
• 3.2 Elaborate on the factors which can impact the cohesiveness of the group work.
• 3.3 Identify the benefits and limitations of cohesive group work.

LO4: Understand the management of remote, displaced or virtual teams.

• 4.1 Discuss the benefits for a displaced, virtual team or remote team.
• 4.2 Discuss the limitations of a virtual, displaced or remote team.
• 4.3 Identify the leadership and communication skills needed to manage a virtual, displaced or remote team.

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