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Unit 232: Handling Information

Unit 232: Handling Information in Health & Social Care focuses on the critical aspect of managing information securely and effectively within care settings. This unit aims to enhance learners` understanding of the importance of following legislation and agreed ways of working when handling confidential information. It covers the secure systems for accessing, recording, storing, and sharing information while ensuring compliance with data protection laws such as GDPR and the Data Protection Act. By completing this unit, learners will be able to contribute to maintaining the privacy, dignity, and safety of service users, while protecting sensitive data from unauthorized access and breaches.

Learning Outcomes

The significant learning outcomes of Unit 232: Handling Information are demonstrated below:

LO1: Handle information securely

The core focus of this learning outcome is to develop the knowledge and skills required to handle sensitive information securely within a health and social care setting. Learners will understand the importance of maintaining confidentiality and following data protection legislation. This learning outcome also emphasizes the need for secure systems to access, record, store, and share information while adhering to the agreed ways of working. By achieving this outcome, learners will gain the ability to protect individuals` personal data, ensuring privacy and compliance with legal requirements.

Assessment Criteria

LO1: Handle Information Securely

AC1.1: Explain why it is important to have secure systems for:

• Accessing information
• Recording information
• Storing information
• Sharing information

AC1.2: Explain why it is important to follow the agreed ways of working for:

• Accessing information
• Recording information
• Storing information
• Sharing information

AC1.3: Explain the support an individual may need to keep their information safe and secure

AC1.4: Describe how to report if:

• Agreed ways of working and legislation have not been followed
• There has been a data breach or risk to data security

AC1.5: Outline who to report to if:

• Agreed ways of working and legislation have not been followed
• There has been a data breach or risk to data security

AC1.6: Keep records that are up to date, complete, concise, accurate, and legible

Importance of Secure Handling of Information

In the health and social care sector, handling information securely is essential for safeguarding service users` personal data and ensuring compliance with legal frameworks such as the General Data Protection Regulation (GDPR). Secure systems prevent unauthorized access, protect sensitive data, and promote confidentiality. Following agreed ways of working ensures accountability and minimizes risks associated with data breaches.

Practical Application of Learning

Learners will gain hands-on experience in implementing secure information handling practices, recognizing the importance of accurate record-keeping, and identifying potential risks to data security. This will enable them to effectively support individuals in maintaining their privacy and confidentiality.

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