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Unit 106 - Introduction To Communication In Health And Social Care (Adults And Children And Young People), Early Years And Childcare

Unit 106 introduces learners to the fundamental principles of communication within health and social care settings, including early years and childcare environments. Effective communication is essential for ensuring quality care, building strong relationships, and supporting individuals’ needs. This unit explores various methods of communication, how to identify individual communication needs, and strategies to overcome barriers, ensuring an inclusive and supportive environment.

The unit is highly relevant for aspiring and current health and social care professionals, providing them with essential communication skills to engage effectively with individuals of all ages. By understanding communication methods, identifying language needs, and applying best practices, learners can contribute to a more responsive and compassionate care environment.

Unit Objectives

  • To develop learners` understanding of different communication methods used in health and social care settings.
  • To equip learners with the knowledge to identify and address individual communication needs.
  • To provide insight into overcoming communication barriers and promoting effective interaction.
  • To enhance active listening skills to foster meaningful engagement and trust.

Learning Outcomes

LO1: Know different methods of communication

This learning outcome focuses on identifying and understanding various methods of communication used in health and social care settings. Learners will explore verbal, non-verbal, written, and digital communication methods. Additionally, they will recognize how different techniques can be applied to suit diverse individual needs.

LO2: Understand how to communicate with individuals

This outcome highlights the importance of adapting communication strategies to meet individuals’ specific needs. Learners will identify key factors such as language barriers, cultural considerations, and disabilities that may impact communication. They will also explore techniques to promote effective communication, including active listening and the use of appropriate support tools.

Assessment Criteria

LO1: Know different methods of communication

  • 1.1 Identify a range of communication methods.

LO2: Understand how to communicate with individuals

  • 2.1 Outline how to identify an individual’s communication and language needs, wishes, and preferences.
  • 2.2 Identify a range of barriers to communication.
  • 2.3 Identify factors that promote communication and overcome barriers.
  • 2.4 Outline what is meant by active listening.

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