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Unit 224: Work in a Person-Centred Way

The unit "Work in a Person-Centred Way" focuses on implementing person-centred values in health and social care settings. It explores how professionals can ensure that individuals receiving care are treated with dignity, respect, and autonomy. The unit also highlights the importance of understanding mental capacity, maintaining relationships, and adapting care to meet the evolving needs of individuals. By mastering these concepts, learners will be equipped to provide compassionate, high-quality care that prioritises the well-being and preferences of service users.

Significance of This Unit

This unit is crucial for health and social care professionals, as it provides the foundation for person-centred care. By understanding person-centred values, professionals can improve the quality of life for individuals while ensuring care is tailored to their unique needs. Learners will also develop key skills in decision-making, ethical practice, and legal compliance.

Unit Objectives

• To develop a strong understanding of person-centred values and their role in health and social care.
• To equip learners with the knowledge to implement person-centred care in daily practices.
• To explore the importance of dignity, relationships, and autonomy in caregiving.
• To ensure learners understand legal and ethical considerations related to mental capacity.
• To enable learners to support individuals with pain, discomfort, or emotional distress through appropriate interventions.

Learning Outcomes and Assessment Criteria

LO1: Understand Person-Centred Values

This learning outcome focuses on the fundamental values that underpin person-centred care. Learners will explore how these values influence daily practice and the importance of ensuring dignity and autonomy for service users.

Assessment Criteria:

• AC1.1: Identify person-centred values.
• AC1.2: Explain how to put person-centred values into practice in day-to-day work.
• AC1.3: Explain why it is important to work in a way that promotes person-centred values when providing support to individuals.
• AC1.4: Outline ways to promote dignity in day-to-day work.
• AC1.5: Explain the importance of supporting relationships significant to the individual.

LO2: Understand How to Work in a Person-Centred Way

This learning outcome highlights the importance of understanding an individual`s background, preferences, and needs. Learners will also understand the necessity of updating care plans to reflect changing requirements and planning for long-term well-being.

Assessment Criteria:

• AC2.1: Explain the importance of finding out the history, preferences, wishes, and needs of the individual.
• AC2.2: Explain why the changing needs of an individual must be reflected in their care or support plan.
• AC2.3: Explain the importance of supporting individuals to plan for their future well-being and fulfilment, including end-of-life care.

LO3: Understand the Meaning of Mental Capacity When Providing Person-Centred Care

This learning outcome focuses on the legal and ethical considerations surrounding mental capacity. Learners will explore key legislation, understand the meaning of capacity and consent, and examine how decisions should be made in the best interests of individuals.

Assessment Criteria:

• AC3.1: Identify legislation and codes of practice relating to mental capacity.
• AC3.2: Define what is meant by the term capacity.
• AC3.3: Explain why it is important to assume that an individual has capacity unless there is evidence that they do not.
• AC3.4: Define what is meant by ‘consent.’
• AC3.5: Identify factors that influence an individual’s mental capacity and ability to express consent.
• AC3.6: Describe situations where an assessment of capacity might need to be undertaken.
• AC3.7: Explain the meaning and significance of:
• Best interest decisions
• Advance statements

LO4: Support an Individual to be Comfortable and Make Adaptations to Address Pain, Discomfort, or Emotional Distress

This learning outcome ensures that learners can effectively identify and address pain, discomfort, and emotional distress. It also highlights the importance of raising concerns and advocating for individuals who may be in distress.

Assessment Criteria:

• AC4.1: Provide support where individuals have restricted movement or mobility to ensure they are comfortable.
• AC4.2: Recognise signs that might indicate an individual is in pain, discomfort, or emotional distress.
• AC4.3: Remove or minimise factors which may be causing pain, discomfort, or emotional distress to the individual.
• AC4.4: Raise concern directly and appropriately with others who may be causing pain, discomfort, or emotional distress to the individual.
• AC4.5: Report concerns following agreed ways of working.

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